My name is Kate Francis, I am the Audiometrist at HearingLife Coffs Harbour. I have been with Hearing Life Coffs Harbour for over years and an Audiometrist for almost ten years. While studying to gain a Diploma in Audiometry I worked in a local hearing clinic. I witnessed firsthand the difference being looked after and guided by a caring hearing professional made in people’s lives and how fast this positive impact happened. Within a matter of weeks I saw people struggling in their daily communications to being confident and outgoing and enjoying the lives again. This is what made me want to be an Audiometrist.